Privacy policy

In order to make your booking and to ensure that your travel arrangements run smoothly, and in accordance with your requirements, we need to use the information that you provide and pass this on to your tour operator or other supplier.

This information may include your name, address, age and any special needs/disabilities/dietary requirements etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information to the relevant suppliers of your travel arrangements such as tour operators, airlines, hotels, transport companies etc. The information may also be provided to public authorities such as customs/immigration if required by them, or as required by law.

You should be aware that where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country.

Where you provide us with sensitive information such as details of any disabilities or dietary/religious requirements, you consent to this information being passed on to the relevant tour operator/supplier etc. If we cannot pass this information on to these persons it will not be possible to provide your booking.

Once your information is passed on to the supplier of your travel arrangements (such as your tour operator), the use of the information will then be subject to their own data protection policy. You may find copies of this policy within your brochure, it may be set out on your confirmation documentation, or you may request it from us.

As your ABTA travel agent, we will have used the information that you provide in order to ensure that your booking is processed correctly. We may hold your information and use it to inform you of offers in the future. We may also provide your details to selected third parties for similar purposes. If you do not wish your data to be used for any future marketing purposes, please inform us.

Your Data Controller is Travel Club Elite Ltd.

You are entitled to a copy of your information held by us. If you would like to see this, please ask us. This is free of charge.